1. Warranty Time: 1 year, within this period we will send spare part free to you if
there are any problems with them (except artificial damage).
2. Quality: Quality of products will be strictly checked and every machine
will be test to ensure it can works well before packaging.
3. Technical services: We have professional engineers available to service machinery
overseas, once we receive your inquiry about fault, we will reply
you within 24 hours, and offer you any technical service about
4. Lifelong Services: We provide lifelong services for all the products we sold out and
supply the spare
parts with competitive price.
5. File Services: We can supply Manual Specification, Operating Video and other
files you need.
6. Language: We have a professional sales team who are good at English to
ensure zero communication barriers.
Q. What kind of transportation methods you offer?
A. For spare-parts, express delivery like DHL, UPS, FedEx, TNT and
EMS would offer us very good discounts.But if buyers provide their
own accounts, freight paid by such accounts are also welcomed.
B. For goods with large package, transportation would be offered by
air and sea, and freight with buyers’ prior delivery would be
Q: Could I buy a sample to have a try?
A: Common models can communicate with customer service sample
inventory, purchase samples, special advisory service can provide
samples, subsequent orders over a certain amount, returnable
Q: Is the ink which I buy blocked the printer?
A: Our ink multi stage filtration, particle size is less than
0.2um, filter the filtration accuracy is above 0.5um. There is no
possibility of plug nozzles, ink so we can feel free to use.
Q: How is After-sale protection ?
A: We have added the buyer guarantee, upon receipt of the product
have any questions please do not hesitate to communicate with
customer service,r you can call our telephone number and related
solutions such as head, avoid any unnecessary you.